By Liane Davey (from Harvard Business Review)
Great teams are adept at engaging in productive conflict as a means of improving ideas, sparking innovation, and mitigating risk. Unfortunately, your team might be one of many that foregoes the benefits of healthy conflict because they’re unwilling or unable to deal with the emotions that conflict often elicits. I frequently see teams pull back from important discussions for fear of triggering an emotional outburst. If that’s happening on your team, it’s time to address it.